TurningTechnologies is dedicated to providing the best quality service to our customers. Should you wish to return your TurningTechnologies product, we will be glad to provide you with a refund or replacement product under the following Return Policy.
If your ResponseCard is returned within 30 days from the shipping date, a refund or a replacement product of equal value will be provided. For intangible products purchased online such as a ResponseWare license code, you may receive a full refund if it is within 14 days of purchase.
Products showing signs of wear, alterations, or damage by the consumer will not be accepted. All returns must be accompanied with original packaging and documentation.
Shipping and handling charges on returned merchandise are not refundable, unless the item was defective or an order error by TurningTechnologies occurred. This does not include errors made by the customer when ordering products.
Refunds can only be credited to the credit card used at the time of purchase.
Please allow 14 days for TurningTechnologies to receive and process refunds and 2-3 weeks for exchanges to be sent. Credit card refunds may require two billing cycles before they appear on your statement.
To return merchandise to TurningTechnologies please call or email support at
Toll Free 1-866-746-3015
Email: support@turningtechnologies.com
Monday - Friday 7 a.m. - 9 p.m. (EST)
For tangible merchandise, you will be instructed to send your merchandise in its original packaging and accompanied by all documentation via a pre-paid, insured and trackable carrier of your choice to the following address:
Turning Technologies LLC.
265 West Federal Street
Youngstown, Ohio 44503
Attn: ECommerce Return
   
| 
